GovTech
Citizen portals, e-records and public-service platforms. Citizen portals, e-records workflows and Vision AI monitoring for public bodies.
Challenges we solve
Manual processes and data entry
Automated Data Capture
Digitize data collection and workflows to reduce manual effort and errors.
Legacy systems and reporting limitations
Modernized Reporting
Upgrade legacy reporting with scalable databases and automated reports.
Limited real-time visibility
Real-Time Monitoring
Connect GPS, RFID and dashboards for live operational visibility.
Inefficient routes and field operations
Smarter Field Operations
Optimize routes and field activities to improve efficiency and response times.
Disconnected systems and data
Connected Systems
Integrate departments, applications and operational data through APIs.
Low service transparency and accountability
Transparent Services
Enable digital audit trails, alerts and dashboards for better accountability.
Our solutions for GovTech
What we build and deliver for teams in this industry.
Digital Reporting & Data Modernization
Modernize legacy reporting and data infrastructure with structured databases, Jasper Reports, automated parameters, customizable templates and centralized reporting.
Smart Waste Management
Digitize waste collection with RFID, GPS, fill-level monitoring, centralized dashboards and dynamic route optimization for smarter municipal operations.
Field Operations & Workflow Automation
Streamline work orders, customer management, vehicle tracking, field activities and service workflows through web and mobile applications.
System Integration & Real-Time Monitoring
Connect ERP, billing, RFID, GPS and third-party systems through APIs while enabling real-time operational visibility, alerts and analytics.
Business outcomes
What customers can expect from working with us.
Faster Service Delivery
Automated workflows, optimized routes and digital work orders help teams respond faster and reduce operational delays.
Greater Operational Efficiency
Automation and real-time visibility reduce manual effort, unnecessary travel and inefficient resource utilization.
Accurate & Transparent Data
Automated data capture, structured databases and digital audit trails improve data accuracy, reporting and accountability.
Reduced Operational Costs
Route optimization and automation help lower fuel, administrative, labor and maintenance costs.
Better Citizen Experience
Reliable collections, fewer missed services, accurate billing and real-time updates improve citizen satisfaction and trust.
Scalable Digital Infrastructure
Cloud-ready, integrated and modular solutions provide a foundation for future AI, IoT, analytics and smart-city initiatives.
Case study
A closer look at our work in GovTech.
US GovTech product company
Migrating Crystal reports and temporary tables to Jasper and MySQL
The challenge
A 30+ year old information management system relied on a mix of Crystal and Jasper reports built on temporary tables. Parameters such as field and customer names were entered by hand, data types were inconsistent, and users needed system, print and custom reports with PDF export.
Our solution
OdiTek moved the temporary tables into structured MySQL tables, automated parameter population with validation, and converted 500+ Crystal reports from 30+ modules into Jasper (.jrxml) reports. Font customisation and PDF export were added, using Jasper’s free and paid features to manage cost.
The outcome
- About 40% fewer manual reporting errors
- Reporting from data extraction to distribution is streamlined
- Reports are easier to read, customise and share as PDF
- A scalable base for future reporting needs
Municipal Solid Waste Authority
Solid waste management with RFID tracking for a municipal authority
The challenge
Fixed collection schedules left some bins overflowing while others were barely used. With no real-time bin or route data and manual record-keeping, service was delayed, contractor performance was hard to verify and citizen complaints kept growing.
Our solution
OdiTek tagged bins with rugged RFID tags and fitted collection trucks with RFID readers and GPS. Pilot bins added fill-level sensors, and a central platform with dashboards, automated reports and route optimisation used the live data to adjust collection routes.
The outcome
- Fuel costs down by 25% through optimised routes
- Missed pickups down by 40%
- Collection efficiency improved by 25%
- Real-time data supports contractor SLA monitoring
US GovTech product company
Custom solid waste management software with RFID and MDVR integration
The challenge
The client needed a platform to manage customers, work orders, routes, vehicles and containers. Teams lacked real-time vehicle tracking, work orders and routing were inefficient, manual entry caused errors, and the system had to integrate with RFID scanners and mobile DVRs.
Our solution
OdiTek built a web portal and backend with a mobile layer for field teams on industrial Android tablets. It integrates RFID container tracking and MDVR video, and covers customer management, work orders, route optimisation with GPS and geo-fencing, container and vehicle management, and billing and reporting.
The outcome
- 50% improvement in operational efficiency
- Real-time tracking reduced missed collections
- Encrypted data and role-based access strengthen security
- Optimised routes and automation cut fuel, manpower and maintenance costs
