Privacy Policy

Oditek Solutions Pvt. Ltd. is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal data when you interact with our website, applications, and services.

By accessing or using our website https://www.oditeksolutions.com, you agree to the terms of this Policy. This Policy should be read together with any supplementary privacy notices we may provide at the time of data collection.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

This includes personal data you submit when you:

  • Fill out website forms
  • Subscribe to newsletters or publications
  • Request information or support
  • Register for events or promotions
  • Provide feedback

Personal data may include:

  • Name
  • Email address
  • Phone number
  • Address
  • Business details
  • Any other information you voluntarily provide

B. Information Collected Automatically

We collect certain technical data when you browse our Site. This is mainly through cookies and similar technologies.

This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Referring website
  • Page views and browsing behavior
  • Access timestamps
  • Login data (where applicable)
  • For details, please refer to our Cookie Policy: https://www.oditeksolutions.com/cookies.

C. Transaction Data

  • Payment details (processed securely through our partners)
  • Purchase history

D. Usage & Profile Data

  • Preferences
  • Interests
  • Survey responses
  • User account details (if applicable)

E. Marketing & Communication Preferences

F. Information from Third Parties

We may receive information from:

  • Analytics providers
  • Advertising networks
  • Social media platforms (only when you voluntarily interact)
  • Business partners and service providers

G. Sensitive Personal Data

We do not collect sensitive data such as:

  • Racial or ethnic origin
  • Religious beliefs
  • Sexual orientation
  • Biometric or genetic data
  • Health information
  • Political opinions
  • Criminal history

2. How We Collect Information

We collect personal data through:

A. Direct Interactions

Forms, emails, phone calls, and other communication.

B. Automated Technologies

Cookies, server logs, analytics tools.

C. Third Parties & Public Sources

Analytics providers, marketing partners, resellers, or publicly available databases.

3. How We Use Your Information

We use your personal data for purposes including:

  • Fulfilling contracts and providing services
  • Responding to enquiries
  • Sending service updates or administrative notifications
  • Improving website performance and user experience
  • Conducting analytics, research, and security assessments
  • Delivering relevant marketing content (with optout options)
  • Facilitating interactive features
  • Maintaining Site security and integrity

We will only use your data when we have a lawful basis:

  • Contractual necessity
  • Legitimate interests
  • Legal obligations
  • Your consent (for marketing communications)
  • You may withdraw consent at any time.

4. Marketing Communications

You will receive marketing communications if:

  • You requested information or purchased services
  • You subscribed to communications
  • You have not opted out

You may unsubscribe at any time via:

5. Disclosure of Your Information

We may share data shared by you or collected by us with:

  • Business partners, service providers, and subcontractors
  • Analytics and search engine providers
  • Third party hosting and technical support tools
  • Legal or regulatory authorities when required

We may disclose data during:

  • Business transfers, mergers, or acquisitions
  • Compliance with legal obligations
  • Fraud prevention and security protection
  • We do not sell personal data.

6. Data Storage & Security

We take appropriate technical and organizational measures including:

  • Firewall protection
  • Antivirus software
  • Data encryption (SSL/TLS)
  • Access controls and confidentiality obligations
  • Regular backups
  • Although we strive to protect your data, no internet transmission is fully secure.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Comply with legal, tax, and regulatory requirements
  • Resolve disputes
  • Data may be anonymized for research or statistical use.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing (including marketing)
  • Request data portability
  • Withdraw consent
  • Be informed about how data is used
  • To exercise your rights, contact DPO@oditeksolutions.com.

9. Third Party Links

Our Site may contain links to third party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any information.

10. Anti Spam Policy

Oditek strictly prohibits unsolicited bulk email (spam). Suspicious emails may be blocked or reported to relevant authorities.

11. Cookies Policy

You can manage or disable cookies through browser settings. Some features of the Site may not function properly without cookies.

Details: https://www.oditeksolutions.com/cookies

12. Jurisdiction

This Policy is governed by the laws of India. Any disputes will be resolved in accordance with Indian laws.

13. Contact Information

OdiTek Solutions Pvt. Ltd.
DCB 624/625, 6th Floor, DLF Cybercity
Patia, Bhubaneswar – 751024
Odisha, India

Email (Privacy & Data Protection): DPO@oditeksolutions.com
General Enquiries: info@oditeksolutions.com

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