Healthcare
Compliance, patient and service-delivery software for providers.
Challenges we solve
Disconnected patient records and inefficient workflows
Patient Management Automation
Centralized patient data, appointment scheduling, and digital record management.
Manual medical insurance claims and TPA processing
Medical TPA Automation
Digitized claims workflows, document processing, and verification.
Limited access to healthcare services and appointments
Digital Healthcare Access
Digital healthcare applications for service discovery, bookings, and patient engagement.
Time-consuming insurance eligibility verification
Insurance Workflow Automation
Automated eligibility checks, policy validation, and claims tracking.
Fragmented healthcare systems and data silos
Healthcare System Integration
Secure integration between patient systems, healthcare applications, and insurance platforms.
Poor patient communication and visibility
Connected Patient Experience
Digital notifications, appointment updates, and self-service healthcare features.
Our solutions for Healthcare
What we build and deliver for teams in this industry.
Patient Management Systems
Streamline patient registration, appointment scheduling, medical records, and day-to-day healthcare operations through centralized digital platforms.
Medical TPA & Insurance Solutions
Simplify third-party administration workflows, insurance claim handling, policy verification, and coordination between healthcare providers and insurers.
Healthcare Services App Development
Build user-friendly healthcare applications that improve access to medical services, simplify appointments, and enhance patient engagement.
Healthcare Integration & Automation
Connect healthcare applications, patient management platforms, and insurance systems to improve data exchange, workflow efficiency, and operational visibility.
Business outcomes
What customers can expect from working with us.
Faster Incident Response
Receive real-time alerts when critical events are detected, enabling security teams to act immediately.
Connected Security Operations
Integrate cameras, applications, access systems, enterprise platforms and operational data into a connected ecosystem.
Complete Digital Records
Automatically capture vehicle movements, security events, access activities and surveillance data for future reference and investigation.
More Value from Existing Infrastructure
Add intelligent analytics, automation, integration and data capabilities to existing security infrastructure without completely replacing current systems.
Reduced Manual Effort
Automate vehicle logging, people counting, event detection, reporting, workflows and routine security operations.
Better Security Visibility
Get a centralized view of security activities, incidents, assets, people, vehicles and operational data across multiple cameras and locations.
Data-Driven Decision Making
Use centralized data, analytics and BI dashboards to identify patterns, monitor performance and make faster operational decisions.
Scalable & Secure Operations
Build security environments that can scale across locations while improving application security, infrastructure reliability and cybersecurity.
Case study
A closer look at our work in Healthcare.
Medical Clinics & Hospitals
Patient management system for clinics and hospitals
The challenge
Patient information, diagnoses, prescriptions and appointments were handled in separate steps, so staff spent time tracking records and patients spent time filling out forms at the front desk.
Our solution
OdiTek built a patient management system covering medical records, online scheduling with automated reminders, patient check-in with electronic intake forms, and a patient portal. Admissions, bed assignment, digital records and configurable reports sit in one workflow, aligned to HIPAA security needs.
The outcome
- Patient records are tracked and retrieved through an automated process, cutting turn-around time
- Patients book, cancel and reschedule online and can check in from their phones before arrival
- Customised reports and charts help administrators measure clinic performance
Medical TPA, Asia Pacific Region
Integrated platform for a medical TPA and health insurer
The challenge
The customer wanted to bring its separate services together on one core TPA engine, with web, mobile and CRM channels that had to work in real time with each other.
Our solution
OdiTek built the Optimal Health platform: Android and iOS apps, an eCommerce portal and a CRM for configuration, users, content, reports and ticket management. A custom web API layer synchronises all channels with the heterogeneous TPA core engine, with the architecture sized for peak concurrent users and deployed on a Tier-4 cloud for availability and scalability.
The outcome
- Delivered in 8 months: CRM, Android and iOS apps and eCart portal
- Customer support functions moved to the platform within a month of handover
- The project led to a further engagement from the same TPA industry
Healthcare Services Provider
Healthcare services app for home care and rehab
The challenge
Patients and families needed a simple way to book nurses, caregivers, therapists, baby and elderly caregivers and lab services at home, while the provider needed to manage bookings, payments and patient follow-up.
Our solution
OdiTek built a service-delivery mobile app for booking nurses, therapists, baby and elderly caregivers and procedures such as ECG and ultrasound, along with a healthcare portal and rehab portal. Integrations include Razorpay payments, SMS and email gateways, Google location APIs and CRM tools.
The outcome
- Customers book nursing care, caregivers and lab services from one app
- Patients view appointments and bills, track investigation status and download reports
- Visit history, prescription refills and test results are available in the rehab portal
